8u88 Privacy Policy

1 Introduction

8u88 ("we", "our" or "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This privacy policy ("policy") describes what information we collect when you visit our website 8u88.cam or use our services, how that information is used, how it is kept secure, and what rights you have.

Please read this policy carefully. By using our services, you will be considered to have accepted the terms set out in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This privacy policy applies together with our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

We collect various types of information during the registration and service process on the 8u88 platform. This information is used for specific purposes and is never shared with third parties without your permission.

2.1 Personally Identifiable Information

Information we collect at the time of registration:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Current address
• National ID or passport number (for identity verification)

2.2 Financial Information

We may collect the following information for transaction processing:

• bKash, Nagad, Rocket or Upay account number
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time and amount

2.3 Automatically Collected Information

The following information may be collected automatically while you browse our site:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of site access
• Which pages were visited and how long was spent on them
• Referral source (where you came from to reach the site)

2.4 Gaming Activity Information

To improve your gaming experience and maintain responsible gaming practices, we collect:

• Game play history and results
• Bet amounts and types
• Bonus and promotion usage records
• VIP level and reward information

3 Purpose of Using Information

8u88 uses your information only for the following legitimate purposes:

3.1 Account Management

• Creating, verifying and managing accounts
• Ensuring login and security verification
• Providing password recovery and account protection

3.2 Service Delivery and Improvement

• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Personalising the gaming experience
• Improving platform functionality

3.3 Legal and Regulatory Compliance

• Age verification (confirming 21+)
• Prevention of fraud and money laundering
• Implementation of responsible gaming policy
• Complying with applicable laws and regulations

3.4 Communication

• Providing customer service and support
• Sending important account notifications
• Transaction confirmation messages
• Promotional communications with your consent

4 Sharing Information with Third Parties

8u88 never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted third parties such as payment processors (e.g. bKash, Nagad, Rocket, Upay), game technology providers and cybersecurity firms. These partners are required to follow the same privacy standards as us.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, government investigations or applicable legal requirements. In such cases, we will make every effort to notify you in advance where possible.

4.3 Fraud Prevention

Limited information may be shared with relevant authorities or partners for account protection and fraud prevention.

4.4 Business Transfers

In the event of a merger, acquisition or asset sale, user information may be transferred. In such circumstances, we will notify you in advance by email.

5 Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website properly and to improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used for maintaining login status, session management and security features. Without these cookies, the site will not function properly.

5.2 Functionality Cookies

These cookies are used to remember your preferences and settings and to provide you with a personalised experience.

5.3 Analytical Cookies

We use analytical tools to monitor site usage and improve performance. This information is always analysed in aggregate form and is not used to identify any individual separately.

5.4 Cookie Controls

You can control or disable cookies through your browser settings. Please note, however, that disabling cookies may limit some functionality of the site.

6 Data Security Measures

8u88 uses industry-leading security measures to protect your personal and financial information. Our security framework consists of the following elements:

6.1 Encryption

Our site uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. Advanced encryption methods are also followed for storing sensitive data.

6.2 Access Controls

Only authorised staff may access your personal information when there is a legitimate need to do so. All staff are bound by strict confidentiality agreements.

6.3 Regular Security Audits

The security of our systems and databases is regularly audited by independent experts. Any potential vulnerabilities identified are resolved promptly.

6.4 Data Breach Notification

Should a data breach occur for any reason, we will notify affected users in a timely manner in accordance with applicable law and take the necessary steps.

7 Data Retention Period

We retain your information only for as long as it is necessary or legally required:

• Active account: All information is retained for as long as your account remains active.
• Closed account: After an account is closed, financial and transaction information is retained for a specified period in accordance with applicable law.
• Dispute resolution: Relevant information is retained until any ongoing legal matter or dispute has been resolved.
• Marketing data: If you wish to opt out of marketing communications, the relevant information will be deleted.

Once the retention period has ended, information is securely deleted or anonymised.

8 Your Rights and Choices

As a user of 8u88, you have the following rights over your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. You can view this information by logging into your account and going to the profile section, or by contacting our support team.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected. Major changes to registration information are processed after identity verification.

8.3 Right to Erasure

You may request deletion of your data if there is no legal or regulatory obligation to retain it. For active accounts, the account must be closed first.

8.4 Right to Opt Out of Marketing

You have the right to opt out of promotional emails or communications at any time. Opting out of important account notifications is not possible.

8.5 Right to Lodge a Complaint

If you have a complaint about how your data is processed, please contact us directly first. We commit to responding to your complaint within a reasonable time.

To exercise any of the above rights, contact us via our 24/7 live chat or send an email to [email protected].

9 Protection of Minors

8u88 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.

If we become aware that a minor's information has been collected in our system, that information will be deleted immediately and the associated account will be closed.

If parents or guardians believe their child has registered on our site, please contact [email protected] immediately.

10 Changes to the Privacy Policy

We may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• For significant changes, a notification will be sent to your registered email.
• The "Last Updated" date at the top of this page will be changed.
• For important changes, a notice may be displayed on the site.

Continued use of our services after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:

To read our other policies, see: Terms & Conditions and Responsible Gaming Policy.